Data Protection and User Terms
We handle your data with confidentiality and security when you interact with our various channels, such as our website, newsletter, other online channels, or purchase tickets for our events.
1 INTRODUCTION
1.1 This data protection notice is information for you because the Organizer collects information about you.
2 DATA CONTROLLER FOR PERSONAL DATA
2.1 The Organizer of the event is the data controller. This means that we are responsible for your personal data.
3 PURPOSES OF COLLECTION OF PERSONAL DATA AND LEGAL BASIS
3.1 We ensure that your personal data is collected and processed only for the following purposes:
a) To facilitate the delivery of products and/or services you have ordered. For this purpose, we collect name, email, address, (category of events), and payment transaction details.
b) To respond to your inquiries or complaints. For this purpose, we collect name, email, address, phone number, consent for newsletter delivery, consent for event information, interests (event category), and payment transaction details.
c) To allow you to participate in competitions or promotions. For this purpose, we collect name, email, address, phone number, consent for newsletter delivery, consent for event information, and interests (event category).
d) To provide you with information about other products and services we offer that are similar to those you have already ordered or inquired about. For this purpose, we collect name, email, address, phone number, consent for newsletter delivery, consent for event information, and interests (event category).
e) To notify you of changes to events. For this purpose, we collect name, phone number, and email.
f) To help us improve our websites, products, and services for your benefit. For this purpose, we collect name, email, address, phone number, consent for newsletter delivery, consent for event information, interests (event category), IP address, and web behavior.
g) To create profiles to send you personalized marketing. The interests pursued in profiling are to gain an understanding of your preferences so that the Organizer can personalize advertisements and provide you with more relevant offers for goods and services. The logic of automated processing for profiling is based on statistics and analysis. For this purpose, we collect name, email, address, phone number, consent for newsletter delivery, consent for event information, interests (event category), IP address, and web behavior.
3.2 Our legal basis for processing is:
a) Your consent;
b) Processing is necessary for the performance of a purchase agreement you are a party to;
c) Processing is necessary to comply with a legal obligation imposed on the Organizer;
d) Processing is necessary for the legitimate interests of the Organizer or a third party, and these interests override the interests of the data subject.
If the legal basis for processing is consent, you have the right to withdraw your consent. If the legal basis for processing is the legitimate interests of the Organizer or a third party, these interests include, for example, statistics, process optimization, etc.
3.3 Your personal data is retained as long as it is relevant for the Organizer to keep it, in accordance with Danish law. If you withdraw your consent as described in Section 6, the Organizer will retain your personal data for 2 years thereafter, according to the "Consumer Ombudsman’s" statement on deleting consent information.
If your consent has not been used for more than 2 years, the Organizer will also delete your personal data. However, regardless of GDPR, all transaction data is retained for 5 years in accordance with Danish accounting laws.
4 YOUR RIGHTS
4.1 If you have any questions regarding our processing of your personal data, you can contact us using the contact details provided below in Section 6.
4.2 You may request access to your personal data at any time and request correction, deletion, or modification of incorrect information using the contact details provided below in Section 6. You may also request restriction or data portability, or object to our processing of your data, including withdrawing your consent. If you wish to unsubscribe from our newsletter, you can do so by clicking "Unsubscribe from newsletter" at the bottom of the newsletter.
4.3 If you have any complaints about our processing of your personal data, you can contact the Danish Data Protection Agency.
4.4 You have the right to object at any time to the processing of personal data about you for direct marketing purposes.
5 TRANSFER OF PERSONAL DATA
5.1 We may disclose personal data to affiliates or subsidiaries as well as professional advisors in accordance with applicable data protection laws.
5.2 Our employees, agents, business partners, and suppliers may have access to your personal data to the extent necessary to provide a service to us or to act on our behalf in accordance with applicable data protection laws.
5.3 We reserve the right to use or disclose information as necessary to comply with laws, regulations, or legal requests or to cooperate with a legal investigation.
5.4 Your personal data may be stored and processed by the following partners:
Tix (The ticketing system)
The Rock´In House Association and its designated partners including Jazz6000 & MusikKolding
Peppered (website)
Mailchimp (newsletter) if a newsletter is desired.
Applaus (audience surveys)
NTT Data (cultural dashboard)
5.5 The transfer of personal data is carried out in accordance with legal requirements, including entering into comprehensive data processing agreements with our data processors to ensure personal data is not processed for purposes other than those explicitly stated and to ensure appropriate security measures.
6 CONTACT INFORMATION
6.1 If you have any questions about this data protection notice or the use of the collected information, you can contact us using the contact details provided below:
Email inquiries to the organizer or Godset at godsetnet@kolding.dk